We take great pride in creating all of our solid Gold and Silver goods right here in Australia.

As a casual Dispatch & Production Manager, you’ll be required a few days per week to help coordinate the creation of our made-to-order jewellery. From the moment a customer purchases right through to dispatch of their exceptional quality, personalised piece. Providing hands-on production support in the workshop and keeping the customer updated with progress along the way.

We’re currently expanding our in-house capabilities in Marrickville, Sydney, where you’ll play a key role in maintaining high standards for product quality and customer experience. In exchange we’ll provide you with a range of opportunities to explore, learn and develop your own skills and knowledge base.

• 2+ Years Experience in production, order management, or a similar role within the manufacturing or design industry. Design degree graduates will also be considered
• Exceptional organisational skills
• High attention to detail
• Focus on collaboration and excellent communication.
• Willingness to learn new hands-on techniques

• Monitor incoming orders and organize them into batches to streamline production processes.
• Proactively communicate with customers through email, providing timely updates on their order status and addressing any inquiries or concerns they may have.
• Implement strategies to enhance order accuracy and reduce processing time, ensuring a seamless experience for customers.
• Collaborate with the production network to coordinate order fulfillment and ensure timely delivery.
• Set up 3D Prints and remove finished parts from the machine. No experience required here, just a willingness to learn.
• Provide hands-on assistance in the workshop, including the removal of sprues from raw castings or prepping tools for polishing. Again, no experience required.
• Component and Packaging Inventory management. Ordering replacement stock from suppliers to eliminate downtime.
• Packing and shipping of orders.
• Stay informed about industry best practices and emerging technologies in order management and customer service.

2 days a week to start with, with potential opportunities to grow into a bigger role. Working onsite in Marrickville, Sydney.

After 4 years of growing Westhill as a small independent brand, we’re looking for a creative freelance Social Media Manager to get in on the action and help expand our community.

As the freelance Social Media Manager, you’ll be coordinating, curating and executing high quality content to build our social engagement and following across all channels.

You’ll play a key role in the success of the brand and in return we’ll provide you with the freedom to explore, learn and create work that you’ll be proud of ;)

• Mid to Senior level professional experience in Socials, either agency or in-house.
• Obsessed with what’s new in social, your finger is on the pulse of new and emerging trends.
• Creative at the core with an eye for design, you take pride in creating work at the very top level.
• You’re a Planner. Content calendars are locked-in way in advance and the plans have been clearly communicated to everyone who needs to know.
• Experienced in building brand communities.
• Reliable and self-motivated with the ability to work independently and take ownership of deliverables.
• Understand social media engagement and monitoring tools.
• Photography/videography and graphic design skills are a bonus if you have them.

• Plan, monitor and execute a content calendar.
• Bring platform, creative and audience trends and insights into the creation of effective social strategies to drive follower growth, boost engagement and increase organic traffic to the website.
• Have a solid understanding of our customer; what interests them and who they are aspiring to.
• Monitor, manage and foster an engaged community across platforms, making sure the comments section is as interesting as the post itself.
• Collaborate with our partners to work the inside story on designs, marketing initiatives, partnerships + activities to support compelling social media planning.
• Develop social media go-to-market plans for collection launches and sales.
• Content design, coordination and editing.
• Create short-form videos and reel content for various social platforms.
• Assist in developing and managing the execution of the influencer and partnership strategies to grow our footprint and brand awareness.
• Foster and nurture strong relationships with influencers and media partners to ensure ongoing collaboration and brand advocacy.
• Copywriting and proofreading.
• Maintain Social Media budgets and alignment with key performance indicators (KPIs) and overarching marketing objectives.

While this is a freelance role, it does require you to come into the studio and attend shoots on an ongoing basis to work on content - so Sydney-based is a must.

Freelance, flexible hours with rates to be negotiated based on your capabilities.

We’re looking for a casual jeweller! Casting clean up, hinging & earring hoop assembly and fine soldering with a high attention to detail. Additional jewellery skills are a bonus.

2 days a week to start with, with opportunities to grow into a bigger role. Working from Marrickville in Sydney.